Pure Casino Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form an agreement between you and the operator of Pure Casino. They apply to the website, your player account, casino games, payment services, promotional material and any other related feature or service provided through the platform. Additional terms may apply to particular games, promotions or services. Where additional terms apply, they will be made available to you before or when the relevant feature is used.

Pure Casino is intended for people who are legally permitted to participate in online gambling in their location. You are responsible for checking the laws that apply to you and for ensuring that your use of the website is lawful. Access may be restricted in some jurisdictions, and Pure Casino may refuse access where online gambling is not permitted or where legal or regulatory requirements cannot be met.

• You must meet the applicable minimum age requirement before opening an account or playing for real money.
• You must provide accurate, current and complete information during registration and whenever information is requested.
• You may hold only one personal account unless Pure Casino expressly permits otherwise.
• You must use the website for your own personal and lawful purposes.
• You must keep your login details confidential and take reasonable steps to prevent unauthorised access.
• You must not allow another person to use your account or use another person’s account.
• You must not register or play while intoxicated or while affected by any substance that may impair your judgement.

Pure Casino may carry out age, identity, address, payment and other verification checks. You agree to provide documents or information reasonably required for these checks. Until verification is completed, access to some features may be limited and withdrawals or other transactions may be delayed, refused or cancelled where permitted by law.

You are responsible for reviewing your account information and notifying Pure Casino if anything is incorrect. You must tell Pure Casino promptly if you believe that your account has been accessed without permission, your login details have been disclosed or a transaction is not recognised.

2. Accounts, deposits and withdrawals

An account may be opened only after the required registration information has been provided and any applicable acceptance process has been completed. Pure Casino may decline an application, suspend an account or close an account where it has a reasonable basis to do so, including concerns about identity, security, unlawful activity, responsible gambling or compliance with these terms.

You should deposit only money that you can afford to lose. Deposits must be made using a payment method that belongs to you or that you are authorised to use. You must not use a payment method for which you do not have permission. Pure Casino may request evidence that a payment method is held or controlled by you.

• All transactions are subject to applicable checks and processing requirements.
• Payment methods may have their own terms, conditions, fees or restrictions.
• A transaction may be declined, reversed or placed on hold where required for security, verification or compliance reasons.
• You are responsible for checking transaction details before confirming a deposit or withdrawal.
• Any applicable fees, taxes or charges will be handled in accordance with the relevant payment arrangements and applicable law.

Withdrawals may be subject to account verification, source-of-funds checks, payment processing requirements and any applicable game or promotion conditions. Pure Casino may return funds through an appropriate payment method or request further information before processing a withdrawal. You should not attempt to withdraw funds to a payment method that you are not entitled to use.

If a payment is reversed, rejected or disputed, you remain responsible for the resulting amount owed where the transaction was made by you or with your authority. Pure Casino may restrict account activity while a payment issue is investigated. Nothing in these terms removes any rights you may have under applicable Australian consumer law.

Where an account is closed or suspended, Pure Casino will deal with any remaining balance in accordance with applicable law, verification requirements and these terms. Funds may be withheld or adjusted where there is evidence of fraud, unlawful conduct, a breach of these terms or a payment dispute.

3. Games, promotions and responsible gambling

Games are provided for entertainment. Outcomes are determined by the relevant game rules and, where applicable, randomised systems. You accept the risks associated with gambling and understand that losses can occur. No information on the website should be treated as a promise of winnings or as financial advice.

Game information, availability and features may change without notice where permitted by law. If a technical error, display error or other malfunction affects a game, transaction or account balance, Pure Casino may take reasonable steps to correct the error and settle affected activity in accordance with the relevant game rules and applicable requirements. A game or feature may be suspended for maintenance, security or other operational reasons.

Promotions, bonuses and rewards may be subject to separate promotional terms. You should read those terms before participating. They may include eligibility rules, expiry conditions, wagering or playthrough requirements, contribution rules, maximum values, game restrictions and withdrawal conditions. If promotional terms conflict with these Terms & Conditions, the relevant promotional terms will apply to the extent of the conflict.

Pure Casino supports informed and responsible gambling. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Consider setting personal limits before you play and review your activity regularly. You should stop playing if gambling is causing stress, financial difficulty, conflict or other harm.

• Set a budget and do not exceed it.
• Set time limits and take regular breaks.
• Do not chase losses or borrow money to gamble.
• Do not gamble to recover debts or deal with difficult emotions.
• Use available account controls, deposit limits, time-outs or self-exclusion tools where offered.
• Seek independent support if gambling no longer feels like a choice or is affecting your wellbeing.

You may request restrictions on your account or ask to exclude yourself from gambling services. Any request will be handled under the processes and requirements that apply to the relevant service. You must not attempt to create or use another account to avoid a restriction or exclusion.

4. Website use, privacy and changes

You must use Pure Casino responsibly and must not interfere with the website, its systems or other users. You must not introduce malicious software, use automated tools without permission, attempt to bypass security, manipulate game outcomes, exploit an error, engage in fraudulent activity or use the website for any unlawful purpose. You must not copy, reproduce, modify, distribute or commercially exploit website content unless you have permission or the law allows it.

Website content is provided for general information and may not always be complete, current or free from errors. Pure Casino does not guarantee that the website will be continuously available, uninterrupted or compatible with every device or connection. You are responsible for maintaining suitable equipment, software, internet access and security arrangements.

Personal information is handled in accordance with the Pure Casino Privacy Policy. By using the website, you acknowledge that information may be collected, used, stored and disclosed as described in that policy and as otherwise permitted or required by law. You should read the Privacy Policy to understand how personal information and account data are managed.

Pure Casino may update these Terms & Conditions from time to time to reflect changes to the website, services, law, regulation, security requirements or business operations. The updated version will be made available on the website. Your continued use of Pure Casino after an update is published may indicate acceptance of the revised terms. If you do not accept an update, you should stop using the relevant services and may close your account in accordance with the applicable process.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are governed by the laws that apply to the relevant services and your use of the website, subject to any mandatory rights or protections available to you under Australian law.

If you have a question about these Terms & Conditions, your account or a transaction, use the support or contact options made available through the Pure Casino website. Keep a record of relevant account details and correspondence when raising a query. These terms should be read together with the Privacy Policy, responsible gambling information, game rules and any applicable promotional terms.